Shipping & privacy
At Boner Bros Pharmaceuticals, your satisfaction and discretion are our top priorities. We understand the sensitive nature of our products and are committed to providing a seamless, private, and efficient shopping experience for every customer across Canada
Discreet shipping
Your discretion is our number one priority. Whatever you want, you get (for delivery instructions) 😉. We will even send it to you in a blank black package so your neighbours just think you're weird now. Whatever it is, we got you, bro.
Privacy assured
We pack all the products ourselves the same day they are ordered. They are stickered, quality checked, and out the door in a discreet delivery box that doesn't say "boner pills" in caps anywhere on it 🫡. Your privacy is paramount.
Returns & exchanges
We stand by the quality of our ED medication If something isn't right, we're here to help.
- Pharmacy/shipping error: Wrong medication, strength, or quantity — we will replace it or refund at no cost to you. Contact us immediately with your order details and photos if possible.
- Damaged or defective product upon receipt: (e.g., broken seal, tampering, or obvious defects) — notify us within 7–30 days. We may offer a replacement or refund after verification.
- Non-delivery or loss in transit: (rare with tracking) — we will investigate and reship or refund as appropriate.
For any concerns, please contact us promptly with your order information.